Last updated: January 1, 2026
We offer a 14-day satisfaction guarantee on eligible orders.
Your satisfaction is our priority. If for any reason you are not completely satisfied with an eligible purchase from LEELA GAMES LTDA, you may request a refund within 14 days of the purchase date, subject to the conditions described below.
To initiate a refund, please contact us through the channels published on this website, referencing your order or invoice ID and the reason for your request. We will review the request and respond within 5–10 business days.
Approved refunds will be credited to the original payment method. Processing times may vary depending on your bank or card issuer.
If you are on a recurring or subscription plan, you may cancel at any time by providing written notice before your next billing date. Amounts already invoiced for the current period are non-refundable, but no further charges will be made after the cancellation effective date.
If a deliverable contains material errors that were not caused by changes from your side, please notify us immediately. We will revise the work or, where revision is not feasible, issue an appropriate credit.